Privacy Policy
General Information:
Special Pets Store Online Website www.specialpets.com.au is managed and edited by:
Regina Land (Owner/ Operator)
7 Akebia Street
Russelll Island
Queensland 4184,
Australia.
The Website building software and Hosting service is supplied by:
Squarespace Inc
225 Varick Street
New York, USA
Analytics:
This website collects personal data to power Squarespace analytics, including information about your browser, network and device, web pages you visited prior to coming to this website. Your IP adress. This may also include details of your use of this website including clicks,internal links, pages visited, scrolling, searches and timestamps. We share this information with Squarespace our website analytics provider, to learn about site traffic and activity.
Cookies:
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device visit : The cookies Squarespace uses. These functional and required cookies are always used which allow Squarespace our hosting platform to securely serve this website to you. These analytics and performance cookies are used on this website,as described below, only when you acknowledge our cookie banner. This website uses to view site activity, traffic and other data.
Website Visitor Information/ Data:
When buying on our Special Pets website, we collect personal formation to help fullfill your order. We may collect information such as your billing and shipping information, details relating to your purchase such as sizing, email address, name and contact information. We share this information with our online website Host service provider Squarespace Inc, so that they can provide website services to us.
As you go through the checkout, this information may be used to auto-fill your shipping and billing details by sharing what you type with the Google Places API and returning suggestions to you to help us improve your checkout experience.
Customer Accounts:
If yoy create a customer account on this website, we collect personal information to improve our checkout customer service and experience. This information may include your billing and shipping information, details about your orders Eg shirt size, products, email address, name and phone number. We share this information with Squarespace our website hosting provider, so they can provide website services to us.
Orders and Account EMails:
We may email you with messages about your order, account activity or cart. For example youve created an account, password or password reset, a purchase or to advise order shipping details Eg; Processing, shipped. Its’s not possible to unsubscribe from these messages. We share your contact information with Squarespace, our website hosting provider, so they send these emails to you on our behalf.
Payments:
PayPal and Stripe are two of Squarespace Commerce’s supported payment processors.
Security is always of utmost importance, Stripe meets the highest industry standards for security and customer data is encrypted and securely stored. When you purchase anything online with PayPal you are covered by PayPal Purchase Protection. Paypal monitors payments 24/7 and transactions are protected by advanced data encrypton. They also provide seller protection protocols to help prevent fradulent activities.